Items that have been purchased directly from our online store are eligible for return within 30-day calendar days from the date of the order is delivered. Product must be unused in the same condition in which they were received.
To initiate a return please download our return form and complete the required steps. You may download the return form here.
Customers are responsible for all shipping expenses on the return of Selk’bag products
To exchange your Selk’bag for another size, color or model, simply complete the return process here and reorder your desired Selk'bag from our online store at your convenience.
Once your return is received and inspected a refund will be processed to the original payment method used on your order and a notification will be sent. Shipping charges are not reimbursable and will be deducted from the refund.
If the item was a gift and shipped directly to you, a gift certificate in the amount of the return product minus shipping charges will be issued in lieu of a refund to the original payment method
Please note, Selk'bag Kids models are intended for children ages 5 years and older.
A proper fit is essential to fully enjoying all the Selk'bag has to offer and for ensuring the safety of your child. A bag that is too large for your child can represent a tripping risk when your child attempts to walk in the bag. Please take the time to ensure a proper fit for your child.
Please note, that the sizing recommendations are meant for children of average weight as sizing is impacted by user weight. For example, a Selk'bag will fit a child of below average weight with a taller frame, similar to a child of average weight and a shorter frame. Likewise, a person of above average weight will require a bag meant for someone taller.
Minimum Height: 4'0" / 122 cm
Maximum Height: 4'6" / 137 cm
Kids Large: *
Minimum Height: 4'6" / 137 cm
Maximum Height: 4'11" / 150 cm
* Please note, Kids size Large is significantly less wide than the Adult size Small. An adult that measures between 4'6" and 4'11" should use the Adult Small over Kids Large.
A proper fit is essential to fully enjoying all the Selk'bag has to offer. Please note, that the sizing recommendations are meant for people of average weight and sizing is impacted by user weight. For example, a Selk'bag will fit a person of below average weight with a taller frame that exceeds the guidelines. Likewise, a person of above average weight will require a bag meant for someone taller.
In-between sizes? Please first consider the weight recommendations in the previous paragraph. Second, please understand that a looser fit is better for more comfortable sleeping, while a tighter fit is better for mobility - but may restrict sleeping comfort if booties are left on.