Returns & Exchanges

Change your mind? Not the right size or style? No problem.

We are happy to accept your Selk’ back. You can return it for a replacement or a refund, within 30 days of receipt of your order.

To receive a full refund, please make sure tags are still intact, and that items are unwashed and in new condition.

Holiday Return Policy: Items purchased in November are eligible for return or exchange until January 31, 2023 (excluding final sale items).

RETURNS

To start your return for refund please have your order number and email, phone, or zip code handy. You can receive your refund to your original payment method or in the form of store credit. If you have multiple items to return, please submit multiple return requests and use the correct shipping labels when you're sending the items back.
Refunds will be issued when the product is received and processed by our warehouse. Please allow 7-14 days for your return to be processed - we'll send you a refund notification once done! Please note that returns have a cost of $10, that will be deducted from your refund. Exchanges and refunds in the form of store credit will be eligible for free returns. 

Unfortunately, we are not able to offer refunds to different payment methods at this time.

To start a Return click here

EXCHANGES

To start your exchange for another size, please have your order number and email, phone, or zip code. Follow the steps and choose your correct size. Print your prepaid label and ship your bag back to us. Once received, we will issue the order for your correct size.

If you would like to exchange for a different color or product, please select "continue with return" and choose to exchange for store credit. You will then receive a gift card on your mail, with the full amount paid, which you can use it to purchase your desired product.

To start an Exchange click here

GIFT RETURNS

Please have handy the order number, shipping address, email, or name of the purchaser to process your gift return. We're happy to provide you with store credit.

To start a Gift Return click here

 

Exceptions:

  • Final Sale Items
  • Items not purchased through Selkbagusa.com
  • International orders

 

Size Chart

A proper fit is essential to fully enjoying all the Selk'bag has to offer. All Selk'bag models are unisex, meaning that is suitable for men and women.

The size you need will depend on the activity you'll use it for the most : to sleep, be active, both, or any other thing you may think of. To help you choose we’ve put together a Fitting Guide with comprehensive information.

In case you still unsure which size to choose, please contact us anytime and we'll be glad to help!

KIDS 

Size Medium
Minimum Height: 4'0" / 122 cm
Maximum Height: 4'6" / 137 cm
Size Large*
Minimum Height: 4'6" / 137 cm
Maximum Height: 4'11" / 150 cm
 * Please note, Kids size Large is significantly less wide than the Adult size Small.  An adult that measures between 4'6" / 137 cm and 4'11" / 150 cm should use the Adult Small over Kids Large.

ADULTS

Size Small
Fits up to 4’11’’ / 150 cm Tall
if you are between 4’5” and 4’9” this is your size.
It can fit up to 4'11'' if you intend to use it while active, without booties.

 

Size Medium
Fits up to 5’5’’ / 165 cm Tall
If you are between 4'9'' and 5'3'' this is your size. It can fit up to 5'5'' if you intend to use it while active, without booties.

 

Size Large
Fits up to 5’11’’ / 180 cm Tall

If you are between 5'3'' and 5'9'' this is your size. It can fit up to 5'11'' if you intend to use it while active, without booties.

 

Size X-Large
Fits up to 6’4’’ / 193 cm Tall
If you are between 5'9'' and 6'2'' this is your size. It can fit up to 6'4'' if you intend to use it while active, without booties.

 

Size X-Large Wide
Same as X-Large, but for heavier body types (approx. +2'' in girth throughout the torso vs X-Large)

Realtree models only

 

* Please keep in mind that our Original model, due to a higher insulation loft (contains more padding insulation than the Lite) makes it more snug, so we recommend to size up if you are 1'' to 3'' below the in between size range (i.e if you are getting the Original 6G and you are 5'9'' we recommend getting an XL)

 

In-between sizes? 
A looser fit is better for more comfortable sleeping, while a tighter fit is better for mobility - but may restrict sleeping comfort if booties are left on.

We always recommend to size up if you are in between sizes or not completely sure. It's better to have a little bit more room while using your Selk'bag!